Terms & Conditions
By using this site or commissioning a London HIP assessments energy assessment and/or home Information pack you agree to be bound by the following terms and conditions (London HIP assessments have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force when your order has been accepted)
1. SERVICES ON OUR WEBSITE
We reserve the right to revise or withdraw any of the services provided by us without notice. We also reserve the right to make changes to our prices
without notice.
3. COMMISSIONING AN ENERGY ASSESSMENT OR HOME INFORMATION PACK
An offer for the commission of an energy assessment or Home Information Pack can be made on our website, via email or over the telephone. A binding contract to supply an energy assessment and/or Home Information Pack will be formed upon payment of the relevant fees and work on
the energy assessment and/or compilation of the Home Information Pack has commenced.
4. PRICE AND PAYMENT
The price of our energy assessment and Home Information Packs will be that quoted on our website, via email or over the telephone. Payment for our energy assessment and Home Information Packs may be made on our website over the telephone, by electronic transfer or by forwarding cleared funds to us at our address.
5. RIGHTS OF CANCELLATION
Prior to attending the property to carry out an energy assessment and/or works beginning on the compilation of the Home Information Pack, you can withdraw the offer for us to carry out an energy assessment or compile the Home Information Pack, subject to an admin fee. After work has commenced, cancellations will be possible upon payment of an admin fee and payment of all third party costs incurred by us in conjunction with the energy assessment and/or the commissioned Home Information Pack. Cancellations must be made in writing via email. London HIP assessments reserves the right to refuse to accept or suspend an order for an energy assessment and/or compilation of a Home Information Pack if it believes that it would not be reasonable to accept the
order or continue the energy assessment or compilation of the Home Information Pack. The reason for the cancellation/suspension will be communicated in writing within 48hours.
6. LEASEHOLD/COMMONHOLD INFORMATION
You may incur additional costs in obtaining information to send to us for our
inclusion in the Home Information Pack. Another example of such costs might be managing agent's charges for providing copies of requests for payment in respect of commonhold assignment. Any such costs are not included in our charges. We can not be held liable for the loss of the documents sent to us for inclusion. We recommend that copies be made of the documents prior to sending.
7. ACCURACY OF INFORMATION PROVIDED BY YOU
The Information you provide us will form part of the energy assessment and/or Home Information Pack. The energy performance certificate and Home Information Pack will be relied upon by third parties. You must ensure that all the information provided by you is factual, correct, accurate,
complete and valid.
8. ACCURACY OF INFORMATION OBTAINED FROM THIRD PARTIES
Included in a Home Information Pack are documents that will be obtained from third parties. London HIP Assessments shall use all reasonable endeavours to obtain any such documents from suitably qualified and experienced third parties whom it believes to have the relevant degree of expertise and appropriate professional standing. London HIP Assessments can not be held liable for any errors/omissions in any such document or any delays caused as a result of late receipt of the documents.
9. INTELECTUAL PROPERTY RIGHTS
All intellectual property rights pertaining to this website and in our Home Information Packs belong to London HIP Assessments.
10. TRANSFER OF RIGHTS AND OBLIGATIONS
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, or any Home Information Pack, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. Only the parties to a Contract may seek to enforce its terms.
11. EVENTS OUTSIDE OUR CONTROL
London HIP Assessments will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract caused by events outside our reasonable control.
12. LAW AND JURISDICTION
These terms and conditions and any Contracts entered into through this site will be governed by English law.